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Privacy Policy

Last updated: May 2025

MemoryNode ("we", "us") operates the MemoryNode API and console at memorynode.ai. This policy describes how we handle personal data.

What we collect

  • Account data: email address and authentication identifiers (e.g. via Google, GitHub, or magic link).
  • API and memory content: text and metadata you store through the API (memories, search queries, embeddings-derived indexes).
  • Usage data: request counts, quotas, billing period usage, and operational logs (including x-request-id for support).

Why we use it

  • Provide and secure the memory API and console.
  • Enforce plan limits, billing, and abuse protection.
  • Improve reliability and support.

Processors and infrastructure

We use subprocessors to run the service, including:

  • Supabase (database, authentication)
  • Cloudflare (API hosting, Pages for console and docs)
  • OpenAI (embeddings and optional AI features when enabled on your plan)

Data is stored in the region configured for your Supabase project. Contact us if you need the current production region.

Retention

We retain account and memory data while your account is active and as needed for billing, security, and legal obligations. You may request deletion by contacting support@memorynode.ai.

Your choices

  • Rotate or revoke API keys in the console.
  • Sign out and stop using the service.
  • Email us to request access, correction, or deletion where applicable.

Billing region

Self-serve checkout is PayU in INR via the console.

Contact

support@memorynode.ai

Changes

We may update this policy. Material changes will be reflected on this page with an updated date.

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